Fbajj Terms and Conditions — Complete Guide

1General Terms & Conditions

Fbajj (hereinafter referred to as the "Platform" or "we") is an online gaming and entertainment platform operated for users in Bangladesh. These Terms and Conditions constitute a legally binding agreement between fbajj and each registered user.

Fbajj reserves the right to change, amend, or update these Terms and Conditions at any time. Users will be notified of any changes via the platform. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If any provision of these Terms and Conditions is found to be unenforceable, the remaining provisions will continue in full effect. The primary channels for contacting fbajj are the platform's official email and live chat support.

2Account Register

A valid account is required to access fbajj services. All information provided at registration must be truthful, accurate, and kept up to date. Providing false or misleading information may result in account suspension or termination at any time.

• Each individual may operate one account only.
• Opening multiple accounts from the same device or IP address is strictly prohibited.
• Account login credentials must not be shared with anyone.
• A valid mobile number and email address must be provided at the time of registration.
• Fbajj may request necessary documents for KYC verification at any time.

3Age & Eligibility

Users must be at least 18 years old to participate on fbajj. Anyone under 18 is strictly prohibited from using the platform. If someone registers with a false age and this is later verified, all winnings in that account will be forfeited and the account will be permanently closed.

Fbajj is committed to keeping minors away from gaming. Parents are encouraged to install parental control software on devices accessible to their children.

4Deposit & Payment Policy

Fbajj supports various mobile banking, bank transfer, and e-wallet services for deposits. Always verify the correct account number and amount before making a deposit. fbajj is not liable for any financial loss resulting from incorrect information.

• The minimum deposit amount is specified on the platform's deposit page.
• Deposits are usually credited to your account within a few minutes.
• Deposits from third-party accounts are not permitted.
• Fbajj reserves the right to request verification for any suspicious transactions.
• Any deposit-related issues must be reported to support within 24 hours.

Fbajj will never ask for your bank or mobile banking account password or OTP. If you receive any such request, contact fbajj support immediately.

5Withdrawal Policy

Your account must be fully verified before you can withdraw funds from fbajj. Withdrawals are only permitted via the same payment method used for the deposit. In some cases, withdrawals through an alternative method may require additional verification.

• Withdrawals are typically processed within 3–5 business days.
• A minimum withdrawal amount applies — see the deposit page for details.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Fbajj may place a hold on withdrawals in cases of suspicious activity.
• If you wish to cancel a withdrawal request, you must do so before processing begins.

6Bonus & Promotion Terms

Fbajj offers various bonuses and promotional offers. Each bonus comes with its own terms and conditions, which must be read before claiming. Accepting a bonus means you agree to its specific terms.

• The welcome bonus can be claimed once per user only.
• Bonus wagering requirements typically range from 20x to 40x.
• A maximum bet limit applies when wagering with bonus funds.
• Multiple bonuses cannot be used simultaneously unless explicitly stated.
• Any unused bonus will be automatically forfeited once the promotional period expires.
• Fbajj reserves the right to cancel bonuses if any abuse or attempt to exploit the bonus system is detected.

Fbajj reserves the right to modify or cancel any promotional offer without prior notice. For details on specific offers, contact fbajj support directly.

7Gaming Rules

Each game on fbajj operates under its own specific rules. It is each user's responsibility to understand the rules of a game before playing. fbajj does not interfere with game outcomes — all results are determined by RNG.

• Fbajj is not responsible for any disconnection during a game due to internet issues.
• If a game is cancelled due to a technical error, the stake will be refunded.
• In Live games, the dealer's decision is considered final.
• If a match is cancelled in Sports Betting, bets will be settled in accordance with the applicable policy.
• Fbajj may void any winnings obtained by exploiting software bugs or glitches.

8Prohibited Activities

The activities listed below are strictly prohibited on fbajj. Any user found in violation will have their account permanently banned and all funds may be seized.

• Playing games using bots, scripts, or automated software.
• Attempting to gain unauthorized access to another user's account.
• Money laundering or transactions involving illicit funds.
• Abusing bonuses by creating multiple accounts.
• Threatening, harassing, or insulting other users.
• Attempting to hack or carry out a cyberattack on fbajj's systems.
• Submitting a fake or forged identity document.

9Account Suspension & Closure

Fbajj may temporarily suspend or permanently close a user's account under the circumstances listed below. Once an account is closed, the user will no longer have access to any fbajj services.

• Breaching any provision of these Terms and Conditions.
• Providing false information during KYC verification.
• If the account remains inactive for an extended period (typically 12 months).
• Self-exclusion at the user's own request.
• At the direction of law enforcement authorities.

Before closing an account, fbajj will notify the user via email or SMS (unless the reason is security-related). Any valid balance will be refunded where possible.

10Responsible Gaming

Fbajj believes gaming should be a form of entertainment, not a source of income. We encourage all our users to play responsibly. The fbajj platform offers a range of responsible gaming tools that users can access at any time.

• Deposit Limit: Set a daily, weekly, or monthly deposit limit.
• Time Limit: Set how long you play each day.
• Cooling-off: Take a break from your account for a set period of time.
• Self-Exclusion: Pause gaming for a set period or block your account permanently.
• Reality Check: Receive regular reminders about the time you spend gaming.

If you feel that gaming is having a negative impact on your daily life, visit the fbajj responsible gaming page immediately and contact support.

11Privacy & Data Protection

Fbajj takes the protection of your personal information seriously. Any data we collect is used solely for service delivery, security assurance, and compliance with legal obligations.

• Your data will never be sold to third parties.
• All data is secured through SSL encryption.
• Information may be shared with government authorities where legally required.
• You have the right to request access to, correction of, or deletion of your personal data.

For more information, visit our Privacy Policy Read the page.

12Dispute Resolution

Any dispute between fbajj and a user will first be addressed through our support channels. Users should report any complaints within 72 hours.

• Fbajj will provide an initial response within 5 business days of receiving a complaint.
• Complex disputes may take up to 14 days to investigate and resolve.
• Fbajj's decisions are considered final, though external mediation remains an option.
• Server logs will serve as the primary evidence in any dispute regarding game outcomes.